Financial Aid Resource Center

Free Application for Federal Student Aid (FAFSA)

Federal Student Aid PIN

Master Promissory Note for Direct Stafford and Direct PLUS Loans

Entrance and Exit Loan Counseling for Federal Student Loans
Entrance Counseling
Exit Counseling

Federal Student Loan Servicing

National Student Loan Data System (NSLDS)

The FSA Ombudsman Office
The FSA Ombudsman Office is a resource for borrowers to use when other approaches to resolving student loan problems have failed. Borrowers should first attempt to resolve complaints by contacting the school, company, agency, or office directly involved. If the borrower has made a reasonable effort to resolve the problem through normal processes and has not been successful, he or she should contact the FSA Ombudsman.

Federal Student Aid Information

Call Toll-Free: 1-800-433-3243
Hearing Impaired Borrowers with a TDD: 1-800-730-8913
Hours of operation: Monday – Friday, 8:00 a.m. E.S.T. to 8:00 p.m. E.S.T.

Direct Loan Borrower Services

Call Toll-Free: 1-800-848-0979
Hearing Impaired Borrowers with a TDD: 1-800-848-0983
Hours of operation: Monday – Friday, 8:00 a.m. E.S.T to 8:30 p.m. E.S.T., Monday – Friday, 5:00 a.m. to 5:30 p.m. P.S.T.
Account information and forms may be obtained 24 hours a day.

California Student Aid Commission – Available for General Cal Grant information - Available to Cal Grant Recipients to manage their accounts.

Call Toll-Free: 1-888-224-7268
Fax: 1-916-464-8002

Social Security Administration

Call Toll-Free: 1-800-772-1213
TTY: 1-800-325-0778
Hours of operation: Monday – Friday, 7 a.m. – 7 p.m.
Recorded information through the automated telephone services available 24 hours a day.

Internal Revenue Service

Call Toll-Free: 1-800-829-1040
Hours of operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

Selective Service Office

Call: 847-688-6888 or Toll-free: 1-888-655-1825
TTY: 847-688-2567
Hours of operation: 8:00 a.m. to 3:30 p.m., Central Time.

Citizenship and Immigration Services

Call Toll-Free: 1-800-375-5283
Hearing Impaired Borrowers with a TDD: 1-800-767-1833
Hours of operation: Monday through Friday as follows:
Calling from Alaska: 8:00 AM to 5:00 PM local time
Calling from Hawaii: 8:00 AM to 4:00 PM local time
Calling from Puerto Rico and the U.S. Virgin Islands: 9:00 AM to 6:00 PM local time
Calling from Guam: Live assistance is available Tuesday through Saturday, 6:00 AM to 11:00 AM local time.
Calling from anywhere else in the United States: 8:00 AM to 6:00 PM local time.